After sales have been committed successfully, Bit Computer Systems runs various services to ensure a smooth running of the products client have invested into. The following are the services provided after sales
Internationally Recognized Solutions
eZee is one of the rare companies to offer the complete range of integrated solutions exclusively for the hospitality industry. We offer internationally recognized, high-quality products that meet every requirement of hotels and restaurants. Using the latest technology we provide regular enhancements and customization to all eZee systems. Our offerings include everything from Desktop and Cloud based Hotel Management Solution to Channel Manager, Booking Engine and Restaurant Management Solution.
Superb User Experience
Aiming for the best user-experience and streamline property operations, all eZee solutions are seamlessly integrated to meet every requirement of hotels and restaurants. The extremely scalable option of 3rd party integration enables the seamless exchange of information between eZee software and 3rd party solutions.
Value For Money
Giving you the best value for the money, all our products integrated as well as stand-alone solutions are tried, tested, and come with the highest recommendation for performance and stability from clients in more than 140 countries.
Keeping Up With Latest Technology
Our products have evolved over time, adapting to new technologies. We started our flagship product in Visual Basic, we changed to VB.Net and now the third generation of our software is cloud based on the web. Thus, we have passed through all the cycles of development, whereby we overcome all the flaws and limitation with new upgrades.
24×7 Live Technical Support
eZee Support is the first point of contact for many and our support team is at your service 24 hours a day. Along with troubleshooting software queries, onboarding and training, our team also provides client requested enhancements and upgrades. They are available via live chat, email and phone.
Unlimited Online Training
We provide online one on one training, where eZee’s training team will assist you with product implementation and training as well as address all your queries and assist you to enhance your business using eZee’s cutting edge solutions.
Change in your staff? We have options to get your new staff trained from us through online training sessions.
Free Trial Available- No Risk, No Commitment
Analyze eZee solutions with your live property environment without any limitation on features or modules. You are eligible to take online product training at no charge.